BUSINESS ORGANIZATION
- What is the business organization
- Organization as a machine
- Organization as an organism
- Bureaucratic approach
- Henry Mintzberg and the Systemic Organization
- Coordination mechanisms and organizational configurations
- Lean thinking and Lean organization
- Lean Healthcare
- RCA (Root Cause Analysis)
- Ishikawa diagram
- FMECA (Failure Mode and Effects Criticality Analysis)
- Process rules of healthcare documentation
- Process rules of administrative documentation
- Passive cycle
- PDCA (Plan Do Check Act)
- Organization of an ASST
- Management and functional departments
- Simple structures and Complex structures
- DAPSS (Business direction of Health and Social Health Professions)
Frontal lessons with slide and interactive exercises
The teacher is available to organise a meeting and/or clarification meetings through requests to the address francesco.picotti@uninsubria.it