Students will be assessed via a 90-minute written examination paper and a spoken examination. Students need to demonstrate their understanding and use of the specialised language and terminology used in the travel and tourism industry. Monolingual dictionaries are allowed for the Writing Section only. Students must pass the written examination to access the spoken examination. Written exam marks will be valid for 1 year.

WRITTEN EXAMINATION
 Reading comprehension: based on business and tourism texts together with extracts of information taken from a variety of published authentic guides, promotional materials, manuals, maps, plans and graphical data. Students will need to be familiar with the specialist vocabulary, terminology and abbreviations of travel and tourism
 Listening comprehension: requires students to be able to follow and understand a range of spoken materials, such as news programmes, presentations and everyday conversations about travel and tourism.
 Writing: students could be asked to write promotional material for a leaflet or brochure, a tour commentary or a travel itinerary supported by advice and recommendations. Alternatively, they could be asked to write an e-mail of confirmation to a client, detailing complex travel arrangements.
 Functional/professional language: tests your use of English with tasks that show how well you can control your grammar and vocabulary in a business-specific context.
 Culture: answer questions about the history, geography, culture and civics of the UK.

SPOKEN EXAMINATION
Students holding a B2 certificate issued by MIUR accredited institutions may access directly to the spoken examination or submit a recognition request to the Segreteria Studenti. (The updated list of MIUR Accredited Test Centres is available at://hubmiur.pubblica.istruzione.it/web/istruzione/dg-personale-scolastico/enti-certificatori-lingue-straniere). The certificate is to be submitted to the course lecturer during the academic year or before taking the examinations.
Students will be assessed via a 15-minute (approx.) spoken examination in English, which consists of three parts: a general knowledge test, a topic discussion and a role-play. All parts carry equal mark weighting and students are assessed on their performance according to the following four assessment criteria: fluency, lexis (vocabulary), grammar and pronunciation.

Part 1

Students will act out a dialogue after being assigned a role among the following:

 travel clerks and travel consultants in travel agencies
 travel and tourism information officers in tourist information centres
 reception/front of house staff
 conference and event organisers in conference centres and in hotels
 tour operator’s representatives at holiday resorts, tour guides on coach tours and on tourist sites
Part 2
Students are required to report on and discuss specialist articles about the following topics:
1 Tourist and travel
2 Holiday and accommodation types
3 Leisure and business travellers and tourists
4 Methods of travel
5 Job roles in the travel and tourism industries
6 The specialist language of the tourism industry

Materials will be made available on the e-learning platform http://elearning.uninsubria.it/ in the relevant course section.